Delivery Information


Please note our Christmas/New Year holidays:

Our factory and offices will close at 5:00pm on Tuesday, 22nd  December 2014 and re-open on Monday 5th  January 2014

All orders placed by the 18th of December will be despatched in the normal way, any orders placed after this date will be despatched after 5th January.

Please contact us if this causes any problems and we will endeavour to help.

 

We aim to despatch all goods within 5 working days from the receipt of your order. Many orders are actually despatched within a much quicker time-frame but for safeguard purposes please take account of the following special cases that may incur a longer wait for your goods:

If we are designing a bespoke aroma or scratch and sniff product for you, we will tell you how long it is likely to take, as each project can be slightly different.

Occasionally we may have to wait for ingredients to become available to complete your order, in this case we will notify you and send your order in two despatches if required.

If you require your goods by a certain date/time, please telephone in advance of your order to check that this is feasable, it also advisable to use our 'notes' section on your order form to tell us of any special requirements you may have. 

In the unlikely event of your order being delayed for any reason we will do our best to contact you with an expected delivery time & explanation.

 

 

 

Dale Air © 2014 — Anglo Brands Ltd (Registered in England No. 07188581) — Bridge End Mills, Tong Lane, Whitworth, Rochdale, OL12 8BG